Complicated app settings are a threat to user privacy

Complicated app settings pose threat to user privacy - UPI.com

Default privacy settings in popular mobile apps seem like a convenience, allowing you to use a single setting to control the level of privacy – who can see which actions you take – across all of the app’s functions. But default privacy settings are also a potential risk to your privacy.

The U.S. app market generated US$44.9 billion in 2023, with smartphone users spending 217 billion hours on their apps. The growing popularity of mobile apps can be attributed to their convenience, ease of use, connectivity and flexibility.

For instance, Venmo, a popular peer-to-peer payment app for iPhone and Android users, lets users send and receive money from anyone with a Venmo account. It is particularly convenient when dealing with transactions that involve multiple people or groups, such as splitting bills.

However, mobile payment apps like Venmo present unique challenges. They combine financial transactions with social media, a blend that can significantly increase privacy risk, especially when coupled with often-ambiguous privacy settings.

Privacy settings complexity

As a cybersecurity scholar, I find that the privacy settings in many apps can often make end users more vulnerable to data exposure despite being presented as enabling privacy. These apps intentionally come with complicated default privacy settings that paradoxically make the user’s information more public than private.

Users are often unaware of the additional steps needed for the best privacy settings. Understanding an app’s complex privacy policy may require examining the fine print of each app’s policy.

dark text and small blue icons on a white background

Venmo’s privacy settings screen.
Acker et al, CC BY-NC-ND

For example, Venmo’s privacy setting requires the user to choose whether to share transactions or friends lists with the public, only friends, or keep them private. However, users need to set their Default Privacy Settings, Past Transactions and Friends List separately. Default Privacy Settings do not span all of the app’s functions. Also, when you create a Venmo account, all of your transactions are public by default, immediately exposing your financial activities to anyone online.

Unsurprisingly, some high-profile people, including Ohio Sen. and Republican Vice Presidential nominee JD Vance, have left their Venmo privacy settings public, resulting in their Venmo transactions and connections becoming available for anyone using the app to see. These events highlight the importance of understanding these settings to ensure your privacy is protected.

Not just Venmo

But Venmo is not alone in this. Apple released an app called Journal in late December 2023. Journal helps iPhone users write journal entries about their thoughts and feelings. These journal entries can include photos, videos, cities you visited and other personal activities. The app also uses an on-device artificial intelligence feature to provide personalized suggestions on topics relevant…

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