As artificial intelligence creeps further into people’s daily lives, so do worries about it. At the most alarmist are concerns about AI going rogue and terminating its human masters.
But behind the calls for a pause on the development of AI is a suite of more tangible social ills. Among them are the risks AI poses to people’s privacy and dignity and the inevitable fact that, because the algorithms under AI’s hood are programmed by humans, it is just as biased and discriminatory as many of us. Throw in the lack of transparency about how AI is designed, and by whom, and it’s easy to understand why so much time these days is devoted to debating its risks as much as its potential.
But my own research as a psychologist who studies how people make decisions leads me to believe that all these risks are overshadowed by an even more corrupting, though largely invisible, threat. That is, AI is mere keystrokes away from making people even less disciplined and skilled when it comes to thoughtful decisions.
Making thoughtful decisions
The process of making thoughtful decisions involves three common sense steps that begin with taking time to understand the task or problem you’re confronted with. Ask yourself, what is it that you need to know, and what do you need to do in order to make a decision that you’ll be able to credibly and confidently defend later?
The answers to these questions hinge on actively seeking out information that both fills gaps in your knowledge and challenges your prior beliefs and assumptions. In fact, it’s this counterfactual information – alternative possibilities that emerge when people unburden themselves of certain assumptions – that ultimately equips you to defend your decisions when they are criticized.
Thoughtful decisions involve considering your values and weighing trade-offs.
The second step is seeking out and considering more than one option at a time. Want to improve your quality of life? Whether it’s who you vote for, the jobs you accept or the things you buy, there’s always more than one road that will get you there. Expending the effort to actively consider and rate at least a few plausible options, and in a manner that is honest about the trade-offs you are willing to make across their pros and cons, is a hallmark of a thoughtful and defensible choice.
The third step is being willing to delay closure on a decision until after you’ve done all the necessary heavy mental lifting. It’s no secret: Closure feels good because it means you’ve put a difficult or important decision behind you. But the cost of moving on prematurely can be much higher than taking the time to do your homework. If you don’t believe me, just think about all those times you let your feelings guide you, only to experience regret because you didn’t take the time to think a little harder.
Dangers of outsourcing decisions to AI
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